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Question DetailsAsked on 4/19/2016

Bought counterfeit apple merchandise at mall

A iPhone screen it's junk

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I presume you mean a new iPhone. If you bought used, might well have a replacement screen put into a used and damaged phone - in which case unless they advertised it as a "good as new' or "totally apple parts" item, having fixed it with a non-apple screen might or might not be fraud. Generally probably not - like replacing a car part with non-OEM parts and then seelling the car does not imply that all parts in the car are OEM.


Your choices if supposedly a new phone (assuming you can prove it is a knockoff) are to take back to the dealer for refund, contact local district attorney consumer fraud attorney, contact (especially if nationwide company) the Federal Trade Commission and file a complaint.


If you want to report it to Apple, go to www.apple.com/legal/contact and select the fraud pulldown item. As I understand it there is also an Apple support feature where you can put in yuour device serial number and it will tell you if it has been previously registered - though not all devices auto-register when first set up, so if it was bought and used but not registered with Apple that would not help you.

Answered 2 years ago by LCD




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