There are no anonymous reviews allowed on Angie's List. We believe in keeping everyone accountable and allowing service providers to respond to their reviews in order to give our members the full story.
I can't say for sure why you're not seeing the negative reviews, but there are a number of ways to find them. Most of our members are looking for highly-rated providers to help them successfully complete home, yard, auto, pet, and health care projects, so we make those very prominent.
When you're looking at search results, consider choosing a different way to sort the results:


All reviews on a provider are available.
Check the histogram on any provider's profile to get an at-a-glance idea of the work they've provided:


You can also choose to view reviews from all time, the past three years or the past year, and which grades you'd like to see.


I hope this is helpful.
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