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Question DetailsAsked on 7/22/2017

Does anyone else think Angies List is a Rip Off ?

Did you know if you have an issue, they won't have a supervisor call you. Do you find the auto billing to be suspicious?

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If you want to talk to a customer service supervisor, at any company, just put the call on speaker phone and work on something else for 10-30 minutes till one comes on the line - expecting them to callyou bakc is a lost cause at pretty much all companies.


As for the auto billing - that has been the biggest complaint I have seen about Angies List. Once they have your credit card number they do not get your cancellation into their billing system, and unlike the rest of the world they do not allow you to cancel in the ACCOUNT pulldown menu - a red flag in itself.


My recommnedation - either cancel using their 110% money back guarantee to get them to credit that back each time they bill (having to pay you back more than you paid in the first place might get their attention), or file a charge dispute with your credit card company about it being an unauthorized charge if you have previously cancelled your membership. If you have documentation of the cancellation of your membership, you could file a fraud complaint with the credit card company - too many of either of those complaints causes companies to lose credit card processing rights with their card processor or bank, so that gets their attention.


Who knows - evidently AL just got bought out again, by IAC (Interactive) this time, which owns Match.com, HomeAdvisor.com, Ask.com, Dictionary.com, Investopedia.com, and scores of other web info or contact sites, so things like that issue may get better (or maybe worse, time will tell).

Answered 1 year ago by LCD




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