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Question DetailsAsked on 8/19/2017

GE Profile side by side is 14 y-o. Yesterday morning the freezer and fridge temps were 51 and 45 degrees.

This morning, 3 and 37 degrees. The fridge is clean and well vented. The original fan replace in 2012. Does this sound like another fan issue? Coil or compressor? Any insight?

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Beethoven (or Marmaduke as the case may be) - close the reefer door after your midnight snack !


Sounds like something blocked the doors from closing all the way (though that would be odd that both were left open at same time) so the cold air poured out, or you have a long power outage (though unless very hot in house would need to be probably around a half day or more to reach that temp if doors were closed all the time, at least in the freezer).


Also since intermittent - is it possible some plastic bag corner or such got into the grillage over the freezer fan and blocked it or totally covered over the grillage so it could not run, shutting of cooling circulation to freezer and reefer both - though I would not have expected freezer to warm up like that because the compressor would still be cooling the freezer compartment even if air was not circulating.


In fact, if the freezer side interior fan was blocked, or door was open, I would have expected the compressor to be running pretty much continuously up to when you noticed it.


An intermittent power issue like that, which comes back on again and runs OK - almost certainly not main evaporator cooling fan (at bottom rear of unit usually) or compressor because they would usually not fail and then work again like that. Could be a starting relay on the compressor starting to work intermittently.


Is there a chance (though someone would have had to reset it) that the thermostat switch inside the reefer was bumped ot OFF or DEFROST and some family member reset it and did not tell you ?


Some reefers (more so deep freezes) have a pull-out switch to shut it off for defrosting - which then is automatically pushed back to ON position when the door is closed. Any little kid in the house which could have opened the door, pulled out on the switch (commonly plastic pull rod) for fun, and left the door open - then when you discovered the thawing (or some adult beofr you noticed the door was open and just closed it) it was closed and turned back on ? Maybe time for a family meeting on whether anyone noticed anything funny and turned something back on or found something blocking a door from closing all the way and closed the door.


If freezer is badly frosted up (maybe not now if it was up to 45 degrees) or all the air slots in the back or bottom of the freezer were blocked with food, then the cold air cannot cirulate so at least the reefer part would heat up.


Only other thing I can figure, since both sides were affected, if the control board is going bad - either the thermostat part or the auto defrost cycle ran too long. There are a LOT of comments on the web about evaporator coil freezeup problems with that model - meaning the unit does not cool properly. Not clear if there is a consistent solution - because coil heater, thermister, control board, coil defrost board are all items that are reported as changed and solving (or sometimes not solving) the problem. Google this search phrase to see them:


GE Profile side by side thermostat issues


Up to you whether you call a repair tech or not (Appliance Repair - Large is your Search the List category), but if working now he could only guess at what it was and preventatively replace parts - not a very cost efficient way to do things.


I would at least get a reefer alarm and put it on the reefer, so at least it will tell you when/if it does it again. Around $12-20 apiece (and available cheqper in two-packs for 2-door reefers).

Answered 1 year ago by LCD




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