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Question DetailsAsked on 5/27/2011

Has anyone recently had to buy a new toilet?

I know I should have read and saved the November issue of the Angie's List magazine, but I didn't and now i need a new toilet. What kind should I get that works well and won't cost an arm and a leg?

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OK, so I know I should have read and saved the November issue of the magazine, but I didn't need a new toilet then. Now I do. What kind should I get that works well and won't cost an arm & a leg? Has anyone recently had to buy a new toilet?

Thanks,

Zoe1


Answered 7 years ago by Zoe1

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The toilet article in November made some great points but they made one mistake. One of their vendors listed the American Standard Champion Pro as a preferred toilet. It is NOT a preferred toilet. Mr Handyman installs a lot of toilets and about 6 months ago we installed a couple of these particular toilets. Like anyone who has installed one of these toilets in the past 4 years we found that about 6 months after they were installed they started to leak through the flush valve and would continue to empty and fill over and over again. A few years back American Standard changed the flush valve design to be a plunger type system and for some reason these fail very quickly. We didn't know this until we had installed a couple of these toilets and because we guarantee our work, our customers called us up and asked us to take care of it. We did take care of it but how to you fix a design problem? We didn't want to replace the flush valve with another one that has the same problem or we would be swapping these out over and over every 6 months or so. To make matters worse, when they change the flush valve they also changed the tank to bowl hole size to be larger. It's so large that the standard toilet repair kit doesn't fit or work on these toilets. We did some research and found a Keeney 3" flush valve (K835-10) that actually fits a 3 1/2" hole. Since this is a standard flapper valve it is less likely to have the same problems. We've swapped out several of these recently and so far no problems. Only time will tell but we know to steer customers away from this toilet until American Standard fixes this flaw.


Our recomendation is the American Standard Cadet Pro (make sure it doesn't have a plunger type flush valve) or the Kohler Cimarron. Don't go too cheap or you will find other reasons these other toilets are less expensive.



Answered 4 years ago by Guest_9592200




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