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Question DetailsAsked on 11/15/2017

How can I file a complaint against Fairfax asphalt for an inferior sealcoating job.

In 2015 we had the church parking lot sealcoated. By spring 2016 the sealcoating was peeling off. I contacted the company and was told the installer used cheap products and they would redo the bad areas. I agreed to this, but my calls have not been returned for the last 2 seasons.

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Since this has now gone - what, 3 years - getting any remedy if pretty much out of the question.


If this is the company you are talking about, still on Angies List - go to Write A Review, at right end of the green banner bar above, to write a review reflecting your bad experience.


Basically these days, almost all the "sealer" ouyt there is just watered down oily refinery bottoms - the junk left after all the usable products have been prioduced from the the crude oil, so mostly sand and watery junk - which commonly does not stick well because too much water in it (I have seen pails being used with basically no oil at all in them, which just washes off in first rain).


If you want a quality job you ned a company which will pressure wash the surface, not just hose it off) and apply hot-sprayed (goes on at several hundred degrees) real asphalt or coal tar. Comes in solid blocks or cylinders, and is melted in a propane-heated trailer - basically like roofing tar is but slightly different material, and is sprayed onto the surface. The coal tar product sometimes comes in pails, but is VERY thick - like a roofing repair tar before it is melted. Lasts typically around 10 years give or take (commonly over 10 in areas without studded tires or sand on the drive) as opposed to 1-3 years for the cold-applied watery "asphalt emulsion" (which really almost always has no asphalt in it, just oil bottoms). But does cost more - commonly $1-2/SF as opposed to $0.10-0.40/SF for emulsion type, applied cost.


Bear in mind the hot-applied product cannot be driven on for a day or so and should not be parked on for about 2 days in hot sunny weather, up to 4 days in cooler applications temps (which should not be below about 60 degrees), so for a church parking lot you need to figure that, or arrange for it to be done a week or more apart (and blocked off) half of it at a time.


You can find more questions with answers about sealcoating in the Home > Driveway link under Browse Projects, at lower left.

Answered 12 months ago by LCD




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