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Question DetailsAsked on 5/6/2011

Improperly Installed PVC Fencing

Has anyone been successful in having monies returned on an improper installation of yard fencing after reporting to all resources Angies List BBB or Attorney General - Consumer Protection? Thanks

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5 Answers

0
Votes

Fencing - no.

Other goods or services done improperly - yep.

I know that Angie's List often works between members who write less than glowing reports and the companies involved trying to help seek a resolution. Angie's List doesn't have much leverage beyond the power of the pen and a large distribution list but I've seen that do good work. (A good pen and lots of readers does have merit) I've written less than satisfied reports in the past but have not taken Angie's offer to stick her nose in for me...yet.

Attorney General's office - - - one of my favorite resources when I let my guard down and feel I've been taken advantage of. I have probably used them (in Indiana) less than a half dozen times. Good thing about the AG's office is that you learn real fast to get emotion out of the issue and deal with facts whether they feel good to you or not.

You don't go into how long it has been since you turned to the list or the AG (presume in Florida). If you come up with a solution through either, I would expect the process to be measured in months rather than weeks or days.

Has either gotten back to you with status yet?

Answered 7 years ago by Old Grouch

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Votes

Dear Mike, thanks for your input. It will cost me at least as much to have the fence reinstalled as the people that ruined it on the initial installation - so hoping to recover at least some of the monies as it will have to be done all over again. I did take pictures - and am trying to work thru all channels first before starting anything in small claims court - which may come later.... Thanks for your prompt posting relating to my problem. Regards, BeckyB

Answered 7 years ago by BeckyB

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Votes

Thanks Mike, have turned my PVC fence problems over to all the pertinent places and will probably have to go thru small claims court - no answers back yet. Thanks

Answered 7 years ago by BeckyB

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Votes

Really sorry to read that you continue to wrestle with this Becky.

Did your evaluation on the work with Angie's List draw any response?

If you do have to venture into small claims court, you might want to make sure your complaint is that the installation was unsatisfactory rather than improper.

If you use improper, you could invite the contractor to just disagree and say it was "proper" and cite his/her years of experience for being able to make that determination. But, if you claim it is unsatisfactory and back it up with pictures, you may be able to limit what the contractor claims and force him to address your satisfaction and refute the pictures without going into why it was "right". And, take pictures of the job done well if you have had it re-done by then.

Not legal advice....just a few years of practical experience.

Good luck.

Answered 7 years ago by Old Grouch

0
Votes

This is the reason contractors should be bonded - you could go to the bonding company for redress.

Answered 5 years ago by LCD




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