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Question DetailsAsked on 8/1/2013

Is a reputable company

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7 Answers


I presume you have searched the list to see if reviews or ratings on them pop up ?

A good quick and dirty way to check out a company is to google their name with complaint added on, like this - ecyclebest complaints

If they have any significant number of complaints against them, the first page of results will be filled with them, and complaint and scam logging sites will have articles on them. In this case, the first page comes up apparently clean - a good sign. Proceed with your investigation from there with BBB rating, etc, but unless they are brand new, it is rare for complaints to not pop up using that technique.

Answered 1 year ago by LCD


They are a scam and don't fall for it like I did, which I regret! Now i'm out to warn others against sending your old devices aren't stolen from these guys too! They flood the web with what appears to be legitimate reviews and articles but they are all fake, part of their scheme. They'll seem to beat the competition, spam you till you mail in your device, route it through some fake Indiana distribution center to kill time, and then you'll get an email that says to contact them. If you ever try to call, you'll never get through to a live person because they intend to keep your device forever without giving you a dime. They also go to,,, and There are real companies that take old devices but this one is an absolute SCAM!

Answered 10 months ago by kyw


No, they are not. In California alone hte Better Business Bureau has ore than 300 complaints against them. They use their own domain and make up "fake" subsites so when you google the company, it display all these results were customers rave how goog they are but when you look at the URL - it's all their own domain.

They quoted me 175.00 in a 32 GB Samsung Galaxy SIII and 180.00 on a 32 GB Galaxy Note 10.1. That was already low ball. Both items were 6 months old. I sent both items in their original manufacturer boxes with all the accessories. Both items had been in protective sleeves from Day one. For both items I even sent the protective sleeves with them, for the note it was one that allows it to stand etc. I thought that was pretty nice of me.

Took them more than 1 week aver they received it to admit that they had gotten it. You try calling them - you'll never get through. A male announcer will tell you that there's heavy call volume and you are only left with the option to leave your number and someone will call you back. If you keep staying on the line, it disconnects you after 1 hour so you have no other option.

After 2 days they finally called and claimed that the items were not in prestine condition, had scratches and they supposedly did not receive them in the original boxes with accessories. They claimed they were in used condition with scratches and they offered 160.00 for both items.

I asked for both items back and told them that I am an attorney and have credible witness to attest in what conditions the items were and also of all the accessories and original boxes and that I also took photos of all before I shipped.

Then I was told they would "re-evaluate" and had to ask "the manager".

The next day they came back and quoted 220.00 for both items.


They will lure you with high bids but once they get your stuff, they will low-ball you and try to rip you off. Similar companies are not much better. When you ship the items, they come with the same scam and when you ask for the items back in the condition they were - all they will send back is your phone/notebook, in an envelope with bubble wrap. You won't get your original boxes or accessories back. They will tell you "we don't keep the accessories or boxes the customers send".

I think a TV station should to an investigative report on those scams. I notified my local TV station, I suggerst you do the same.

Answered 2 months ago by Schlumfina


Total fraud. Offered $163 PAID $25. Gallaxy s3 in good condition with 2 good batteries and both chargers. said they would call with final offer but nevr called or emailed with offer just sent $25 to paypal and won't respond. Phone has been disconnected. All fake positive reviews. All real reviews are negative.

Source: Jack of Arkansas

Answered 1 month ago by Jackboards


I sold ecyclebest my iphone 4s 16gb from sprint which they quoted me 123.00 for. Whenni recieved my check it was for 18.00. I then called customer service and they stated "the market dropped" eventhough you can go to their website and get the exact same quote for 123.00 today. They then said they would mail me another check for 40.00 because I was not happy. I decided to contact the better business Bureau and they resolved the issue by getting me another check for 65.00 which will total 123.00. They are a scam I will never use them again.or refer a friend with their bogus 10.00 gift card they send you. Stay away.

Answered 1 month ago by texasgirl85


Beware this company. They will rip you off. They promised me 100.00 for my iPhone and only gave me 10.00. When you try to contact them, you only get a recording.

Answered 27 days ago by aneasbitt


they are actually a huge scam!!! They quoted me 300 dollars. I got 46 dollar check. No one in customer service will answer you, they just keep you on hold for hours (litteraly) My phone was a brand new Samsung Galaxy Note 3. 800 dollar phone. Stear clear of them, they get you by giving you a high quote and then sending you what ever they think they want to. i will be filing a complaint and claim against this company.

Answered 16 days ago by tdufffee

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