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Question DetailsAsked on 8/11/2015

Last week paid 600.00 to replace two torsion springs on my garage door. Is that a fair price?

the company charge 229.99 for 225x2x27 spring and 269.99 for 234x2x27.75 spring a plus installation charge of $199.00 to install two torsion springs for my garage door. Was I overcharged.

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Assuming these were ordinary torsion springs, 10,000-20,000 cycle rated, AND that you had not put in cabinets or such the made accessing and replacing them very difficult, $100-150 would be a normal replacement labor charge - plus about $55-90 per PAIR for the springs. Even 50,000 cycle rated springs in that size generally run about $200/pair, so $229/269 apiece sounds like a gross overcharge.


I cannot understand why he put in one 27" and one 27.5" spring - they should be a matched pair to avoid off-balance lifting on the door, for that small difference probably will not be noticeable. Probably all he had in the truck, though they should almost always be replaced in pairs, so should have pairs in the truck.


So - based on this cost info, and prior responses (you can find several below this question, many more in the Home > Garage Door link in Browse Projects), it would appear the total charge was about double to triple normal - again, barring very unusual design or access issues. For instance, if he could not slide them off the end of the shaft because of clearance issues, but rather had to take the entire shaft assemble down to do the job, that labor charge would quickly become appropriate, as it would be if this was in a very high-cost urban area like SFO or NYC or such. Though almost 5-10X normal charge for the springs themselves sounds like he is making a killing on springs - or accidentally multiplied the price by 10 - or maybe brought up the cost for a 10-pack rather than an individual one.


Certainly worth checking with them - and depending on the outcome, perhaps time for a timely review on AL.

Answered 3 years ago by LCD




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