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Question DetailsAsked on 3/31/2017

Lg LCD tv repair

I have a LG LCD TV I think it's 42 inches. I've had it just under two years and now the right side of the screen is going black and it's starting to make its way slowly towards the middle. I can still see the TV through it but it's very hard how can I fix this or where can I take it to be fixed I heard it had something to do with the LCD panel but I'm not sure. And am I better off buying a new TV or fixing this one

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2 Answers

0
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I would google to see if there is a recall on your model for defective screens - therer have been a lot, and LG's have been involved in a lot of them.


For your symptoms, I would say the screen itself (which is jillions of LED's embedded in glass and plastic, so screen is not repairable - has to be replaced) is shot.


Since you can see the TV through it, sounds like me that the lamination is coming apart - leaving the LED's intact and functional but making an airgap which is obstructing vision - which would certainly be a manufacturing defect, whether or not your TV is still under warranty I would contact LG and complain - if you complain forcefully,, maybe slipping in a hint you are considering a Federal Trade Commission complaint and Angies List review on LG, you might well get a free replacement - or at least a free replacement screen and you would have to pay the hundred or two for the replacement labor at a local TV repair shop maybe. I have read LG has been having a ton of appliance and TV defects and recalls and have read they are trying to keep the extent quiet by providing replacements or repairs to keep people from going public with it - even after out of warranty in many cases.


You could also, if that does not work, contact the store manager where you bought it - if they are hearing a lot of complaints about a specific brand they will sometimes give you a replacement or a discount on one.


Otherwise, you can see a lot of previous similar questions with answers in the Home > TV Repair link under Browse Projects, at lower left. Generally, for that size TV, replacing the screen is probably cheaper than a new TV but first check what an equivalent size TV of a comparable model/screen type acceptable to you costs, because with prices constantly plummeting, it is getting more and more common for a new TV to cost less than a screen replacement - plus you get a new warranty in the process. While some 42/43" class TV's run over $1000, there are a lot of them for $350-450 at box stores, so be sure any repair you do does not run up to about the cost of a new one.

Answered 1 year ago by LCD

0
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Hi,

This is James in Member Care. Thanks for your interest in Angie's List!

We'll be happy to help find top rated television repair services, but it doesn't look like you have a subscription to the List yet. You can join by visiting www.angieslist.com or by giving us a call. Our call center is available 8:00 am-9:00 pm weekdays and 8:00-5:00 pm ET on Saturdays.


Thanks for your question and we look forward to assisting you!

Answered 1 year ago by Member Services




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