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Question DetailsAsked on 6/5/2011

Road Service what a joke

I have been with a road service company for over 15 years. I had a flat tire on a boat trailer I was hauling. I called my road service company @ night & was told they couldn't help me because I didn't have rv coverage!!! I didn't even know there was such a thing... I was 100 or so miles from home, I just needed air put in my spare tire!! No help after 15 years.....can you figure out the company? It is in the first part of our alphabet. Several other people I have talked to recently has had a similar problem with this particular world known travel & road service.....Please pass this on, maybe as a group they will learn to treat us as humans. By the time I got off the highway& ound a gas station that would allow me to tie my boat up until the next day,after 11 p.m., the tire was shredded, not to mention damage to the boat & trailer. I had to drive all the way home, over 2 hours, catch a nap, drive all the way back with a new spare, & try to get to work by noon. That is gratitude for all my years of having them, no I didn't use them in years, but I still paid every year! Not anymore, We are trying to get the word out... We were treated better by total strangers, whom we didn't give money to for 15 years, than we were by our road service co., oh ya... did I mention I was a PLUS customer? Yes, I paid extra for the plus to be covered better... what a joke!!! Please pass it on!!

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I have to agree with the road service company on this one. They agreed to cover your car(s) not anything you might be towing. Myself, if I owned a boat with a trailer I would most certainly carry at least one spare wheel/tire. I saw some sad sack in the Wal-Mart parking lot late one night with a big fancy pick-em-up truck and a big fancy Harley on a trailer behind and he was stuck for the night with a flat tire on the trailer. There he had about $75,000 on the road and never thought to carry a spare for the trailer.

Answered 7 years ago by harry




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