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Question DetailsAsked on 8/30/2017

Roofer damaged gutters, what should I expect as resolution?

Hello just had my roof replaced, hail damage insurance claim. 9/12 pitch 51 sq.

The roofing company is reputable and has been very professional all along despite being very busy with recent hail storms. after the crew left we noticed that the majority of our LeafGuard gutters were deeply scratched, especially in the valleys, and longer faces of the home. I guess they did not do anything to mitigate the trauma to the gutters during teardown.

I immediately let the contractor know and he would like to try touch up paint from leafguard. Does this seem reasonable? Should they be brought back to a closer condition to the pre roofing condition?

What is the industry standard? Do not want to push to hard if it is seen as unreasonable, just dont want to accept damage to a very expensive gutter system.

thanks!

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OK - I guess I won't tick Jim Casper off by saying I would just trash the Leafguard (or any other brand of gutter guards) and save yourself a lot of hassle in the long run.


Tnis sort of damage is one reason many top-notch roofers will nto do a roof replacement with the gutters on - they remove them (or have gutter company do it) and put them back up afterwards. Depending on the roof design and the ice-and-water shield and drip edge configuration, and especially if repairing/repainting/covering fascia in the process where that work generally requires gutter removal, in many cases removal of the gutters is essential to doing the job right - but because of the big emphasis on price by most homeowners, all contractors are pressed to take shortcuts to doing it the best way.


I would go with the touchup paint, assuming he cleans the gutters properly before painting (and lets it dry properly after cleaning before painting - no big thing if he uses a fast-drying cleaner like alcohol) and see how it comes out - tell him he can try the touchup repainting and you will see how it looks. Do NOT accept that as a solution up front - just say your acceptance depends on the final appearance.


Might be touchup will look blotchy, in which case total repainting or even replacement might be in order - any repair should certainly restore them to essentially the pre-existing condition.


And of course, if they do repaint and spray it, be sure they mask properly to avoid overspray on the fascia, gutters,, soffit, or shingles.


Answered 1 year ago by LCD




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