Answers Home
Question Details
ASKED ON 02/19/2012

What reputation does freecreditscore.com have?


Is Free Credit Score .com have a reputation?


Answers

You don't have to join any free credit reporting company to get free credit reports. Go to the Federal Trade Commission website and click on the free credit report link. http://www.ftc.gov/bcp/edu/..
.


You can get one free report from each of the three reporting agencies just by filling out an online request. Lots of people get a report every 4 months by asking for one from Experian, then later one from another agency so they can see if there is any improvement or problem without having to wait an entire year.

I start there to keep from typing in an incorrect address: www.annualcreditreport.com.

freecreditscore.com uses Experian credit reporting. Here are the rules:

*The credit monitoring benefit may only be available for 5 days during your trial period since enrollment can take up to 2 days. You may cancel your trial membership any time during your first 7 days without charge.

Calculated on the PLUS Score model, your Experian Credit Score indicates your relative credit risk level for educational purposes and is not the score used by lenders. If you don't cancel within 7 days, you will be charged $14.95 each month until you cancel.

The Better Business Bureau gives www.freecreditscore.com an A- rating.

Source: http://www.la.bbb.org/busin..
.

ANSWERED ON 02/25/2012

freecreditscore.com and freecreditreport.com are the SAME company. Please see the Better Business Bureau website for both organizations. You will see that freecreditscore.com (the original website), has a very poor rating and a long history or deceptive business practices. The following is a report from the BBB upon further investigating this trend in consumer complaints:

Advertising Review

On January 19, 2011, we wrote to this company about our concerns with their website advertising relating to free trial offers for credit reports and credit scores. Our concern was that the sign up page was unnecessarily obscure resulting in the public failing to understand that they were enrolled in a program that resulted in monthly charges. The company responded by advising the BBB that the site now offered a free unconditional path to obtain a report without committing to a trial membership. We have since reviewed the website and have determined that the sign up page dangles an offer for a “free” credit score and if accepted, the result is enrollment in a trial membership which leads to a recurring payment program unless cancelled. We believe the company's advertising is deceptive or misleading. As of our last review on 7/14/2011, incomming complaints for the company continue to allege a pattern of the same or similar problems. We believe customers who begin the order process on a free, no membership required site should be able to obtain their credit report without being enrolled in a recurring payment program.

So, to answer your question, they have a negative reputation and I would not recommend that anyone utilize their services. I was, personally, a victim of their "scam" over a year ago and am one of the many that filed a complaint with the BBB.
ANSWERED ON 03/15/2012