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Question DetailsAsked on 8/25/2017

Why is it impossible to unsubscribe from your email list

When I unsubscribe it tells me that I have to verify my email address but there is no way to type it in.

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3 Answers

0
Votes

Because they want to keep charging you for your subscription - they are noted for this issue in a LOT of posts here.


Despite what they claim on the webiste (as you found out), you have to call customer service to cancel - and I would follow it up with an eMail confirming your cancellation to memberservices@angieslist.com, and keep a copy of it printed out. You may need it to send a complaint to the Fair Trade Commission or your credit crd company when they charge you yet again.


There are a lot of web complaints about repeat membership billings for years after membership cancellation. You would think a company which deals in customer service reviews would do a better job itself - maybe they just delete the bad reviews about them, I have never looked to see.

Answered 1 year ago by LCD

0
Votes

Sounds like an intentional UI problem - very unethical!

Answered 1 year ago by baummmnyc

0
Votes

Hello Donjrein,


I hope this finds you well. I did not receive a respones to my email. I have removed you from all future emails. At the bottom of each emails is an unsubscribe button. By clicking this link it will unsubscribe you from future emails.


Thanks,


Iann M

Answered 1 year ago by Member Services




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