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Question DetailsAsked on 9/18/2017

can I get a refund from a contractor I got off Angie's List?

I hired this person as an Angie's list member to install a bi-fold door . He never returned to finish the work and when I
Hired a "real" contractor who knew what he was doing, he informed me the previous guy destroyed the frame and
it was obvious he didn't know what he was doing. The hardware is showing on the outside and the doors are uneven.
I would have never hired this man if he was not on your site with "A" . I"D like to know what recourse I have and if I can get a refund.? This is going to cost me additional money to fix.

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2 Answers

0
Votes

Hello Carn,


Thank you for reaching out. Please contact us at memberservices@angieslist.com to discuss your options.


Best,


Iann M

Answered 1 year ago by Member Services

0
Votes

Don't know why Iann did not eMail you with the options you have - depending on member class, the higher-cost paid memberships come with a guarantee on the work.


Otherwise, in addition to doing a bad Review on the contractor (see right end of green header bar - Write A Review - to let others know of the problem, you have a few recourses - bearing in mind of course the evidence would have dto be preserved till resolved in these cases.

0) convince him it is to his advantage to pay you back anything you paid him, plus to pay for you to have another contractor come do it right


1) file a complaint with the state licensing board (assuming he is a licensed contractor) - doing that might kick him into coming back to fix it right, IF you think he is capable - which sounds dubious in this case


2) file a claim with his Bonding company to have them pay to get another contractor in to repair the damage and do it right - he was bonded, right ?


3) file a claim with his insurance company (he was insured, right) for damages he caused.


4) file a Small lCLaims Court complaint against him for refund of anything you paid and for the damage repair - thenn taking the funds you get from that (and good luck on collecting - the court does not help you with that) and pay another contractor to repair the damage and do it right.

Answered 1 year ago by LCD




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