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Question DetailsAsked on 4/2/2015

how do i cancel automatic renewal?

I got emails asking me to renew at a lower rate which I had not decided to take advantage of. I thought my auto renewal had been stopped. But then my credit card was charged the auto renewal amount which was much more than the emailed amount. How can I stop the automatic renewal next year? I would like to renew on my own if I decide to continue my membership

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Hi,

This is Kelly M. in Member Care. I'm happy to help!

You can remove automatic renewal from your membership at any point by contacting us by email at memberservices@angieslist.com, US mail, phone, or fax. We handle these adjustments personally to make sure all your requests are addressed and to have a chance to collect feedback.

You can also request to be set to receive an email reminder before your next renewal, or to get a paper notification in the mail.

If you would like information on additional providers through this forum, please let us know. You can respond to this thread or submit a new Answers post. We're happy to help!

Thanks for your question, and have a good day!

Answered 1 year ago by Member Services




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