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Question DetailsAsked on 5/10/2011

love seat

I bought a love seat from Creative Leather, when it was delivered it was damaged. I have been dealing with them and want them to pick it up and return my money. They just want to fix it and want me to keep it. Does anyone know who I can turn to to get them to return the love seat and my money?

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Hi alligator,

What's the company's return policy? Do you still have your proof of purchase? The receipt should state their policy for refunding or repairing a damaged product. Ask to speak to a supervisor when you contact the company, as they can typically "bend" the rules for customers if the situation calls for it.

Best of luck!

Answered 7 years ago by Paul from Angie's List




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