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Question DetailsAsked on 7/18/2015

need to correct an E96 system error on an Intex bubble spa

spa control panel is beeping and flashing an E96 code-cannot turn spa on

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4 Answers

0
Votes

Manual says to unplug and plug back in the GCFI/RFD, and call Intex customer support if that does not solve it.


Sounds hokey and downright dangerous to me because unplugging and plugging the GFCI means the GFCI tripped out - so instead of finding the electrical fault that caused it, they are saying plug it back in and hope it does not trip again - and there are a LOT of comments on the web about this error. Sounds to me like something that should be reported to the Consumer Product Safety Commission if their spas keep having GFCI trip-outs - that indicates an electrical fault that should be fixed, not just plugged back in. I certainly would not be sitting down in water in a device that is tripping out it electrical protection system - I would be afraid it would fry my tootsies.

Answered 3 years ago by LCD

0
Votes

The fix is to replace the UTC 7805 IC chip on the main circuit board--ordered it from Amazon. This was not an easy thing to do. I had to remove the 1/8 inch of epoxy "potting" all the components with a Dremel tool to get to the contact lugs on the circuit board. Once the epoxy was removed, you could see the 3 silver contacts on the circuit board. A soldering pencil to solder in a new IC. Orient the same as the original.


Re-plumb the pump assembly to the spa. Fill with water to proper level. Purge any air from the "A" and "B" connections, plug the GFCI into std electricity, reset GFCI and start just like when it was new and operating correctly.


I figured nothing to lose but a couple hours of work and 1 day of useless research on how to resolve this "common problem" --cost of the spa to gain.




Answered 1 year ago by GaryJ

0
Votes

most likely you changed your filters recently....unplug unit and leave it unplugged while doing the following! open Panel where tubs B & C are, slowly unscrew both B & C just enough to let them leak. This will release air captured in the unit. Screw them back together. plug unit in and turn it on. Let it circulate for about 1 minute. Now turn on air bubbles and heat! Problem should be solved.

Source: Trial & error!

Answered 5 months ago by Tiffcastle

0
Votes

most likely you changed your filters recently....unplug unit and leave it unplugged while doing the following! open Panel where tubs B & C are, slowly unscrew both B & C just enough to let them leak. This will release air captured in the unit. Screw them back together. plug unit in and turn it on. Let it circulate for about 1 minute. Now turn on air bubbles and heat! Problem should be solved.

Source: Experience with the same situation

Answered 5 months ago by Tiffcastle




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