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Question DetailsAsked on 8/21/2020

1 plumber in the same city charged 1.5 hours drive time. Never told me any drive time would be billed.

They were supposed to come Friday night, didn't come until Saturday. Called and said he had to go to New Braunfels first because they were late for that job. Finally showed up in Northeast San Antonio 1 hour and 40 minutes later. Total work time was two hours and billed us 3.5 hours. After asking many questions, they agreed to refund 1/2 hour but still billed us for an extra hour. Have used them many times, never been told of any drive time charge until now.

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