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Question DetailsAsked on 2/10/2017

9500$ furnace asbestos removal 2 years ago bad job

9500$ furnace asbestos removal 2 years ago bad job
Particles blew out of vent for week or so after install 12/2014, company returned regarding furnace malfunction 1\2017 was told entire install was bad a limiter was tripping and they could either replace up pipe with larger diameter or $4000 relocateion to attic. Was disclosed to me by tech that install was done by former employee known for bad work. He'd be doing us a favor since were not under labor warranty anymore so he'd install pipe for free, upon my own examination I believe furnace malfunction Function is due to faulty board(based on led readout) and manual. He also said wed still be covered by equipment warranty but furnace will wear faster due to install and constant "switch issue" . every warranty iv ever had is void if not properly installed. The asbestos removal was just insulation to ducting that wasn't replaced after. 2106 sqft 2 story home 4 bed 3 bath. Goodman gsm8 furnace.

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I won't talk about the $9500 original charge - assuming a normal size house, low-end furnace, and only removing some insulation from ducting near the furnace, that is an awfully high number (by factor of about two or more) even if you are in NYC or equally high-cost area, unless there was a lot of asbestos and it was blown-on glued fiber rather than sheet or sleeve wrap type.

Sounds like the contractor is trying to do right by you - I don't know that you would win a fight to get them to replace the entire installation because it was bad, though if you could get an inspection by the city/county saying that you might have a leg to stand on - especially if they were supposed to get a permit and inspection and did not (that is VERY common, because inspectors typically vener know a furnace or waterheater replacement is being done).

Ditto to a bond claim - at this late date, probably a shot in the dark, assuming a 1 year or less installation warranty.

Since out of warranty, and bad insatll likely would void Goodman warranty, I would say decide first how reliable a furnace you want (and Goodman ain't on the list, in my opinion) - then look at what they are looking to charge versus competitor bids for a complete furnace replacement with pipe replacement versus that contractor's new furnace and free flue replacement price - assuming you trust that company to do it right this time around.

Certainly, sounds like getting the flue piping replaced for free is legit - then the question comes down to replacing the mother board (lot cheaper than a new furnace), or replacing the furnace. Your call - if I were you since the furnace is only 2 years old I would (assuming price is reasonable) go with the replace the mother boardfor probably about $500 plus or minus a hundred or so (and probably the limiter sensor for maybe $50 more since it is likely near death with constant tripping) route and have him redo the piping right (assuming that offer was not limited to just if you had him put in a new furnace.

You might also negotiate with him on the markup for the furnace - get that down from the commonly 50-200% markup many HVAC firms charge to maybe a reasonable 10-20% markup.

Answered 3 years ago by LCD

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