Ask Your Question

Angie's List Answers is the trusted spot to ask home improvement and health questions and get answers from service companies, health providers and consumers. For ratings and reviews on companies in your area, search Angie's List.

 
 
or
Submit
Top 30 Days Experts
Rank Leader Points*
1 kstreett 240
2 Guest_9020487 110
3 Guest_9190926 105
4 GoldenKid 100
5 ahowell 95
6 KnowledgeBase 95
7 skbloom 80
8 Guest_98024861 70
9 Guest_9311297 70
10 Guest_9400529 70

*Updates every 4 hours

Browse Projects By Category

Question DetailsAsked on 9/8/2015

A provider did work but now the windows leak. He wont answer calls or emails. now what?

We had a company install roof and skylights. four skylights installed. 1 leaked the second day. came and fixed a week later. now a month later two others leak. he didn't answer for 4 days. said he would be by never did. now wont respone to emails or calls. We have paid him and now hes got the money he wont return calls but still working jobs.

Do you have the same question? Follow this Question


2 Answers

Angie's List Member Answer

Angie’s List Members can login here to view this answer.

Not an Angie's List Member?

Join to view this answer. Members also get reviews on local service providers, plus save up to 50% on popular home projects from top-rated professionals!

0
Votes

If recently paid, see if you can stop payment. If paid on credit card, file a written complaint with the credit card company.


Assuming this is recently done work, file a claim with his bonding company - providing documentation of his non-responsiveness. If they are non-responsive try his insurance company for compensation/repair of the water damage at least, though they will certainly not cover the repairs themselves.


You can also (much slower response but will get his attention) file a complaint with the state licensing board, if roofers or window installers have to be licensed in your state - yes in some, not in others.


And of course when all is said and done, an appropriate review on AL.

Answered 4 years ago by LCD

0
Votes

call and e-mail him ask him to please respond then put a time line and dead line for response. your next step a complaint and bad review on Agies list, that should wake him up.

Answered 4 years ago by the new window man




Related Questions


Terms Of Use
|
Privacy Policy