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Question DetailsAsked on 9/1/2014

Are the reviews for a company from my area?

Are the reviews for Pella Windows, West End Ave, from area residents?

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Hi,

This is James W. in Member Care. Thanks for your question. I'm happy to help!

Yes, all of those reviews for Pella Windows and Doors are submitted by members from the same service area as you. In the event that a service provider has multiple franchises (say one in Los Angeles and one in New York), you would only see feedback for the particular franchise that is in your chapter.

If you would like anymore information about how our reviews work, please let us know. You can respond to this thread or submit a new Answers post. You can also reach us at 1-866-783-2980. We're open weekdays from 8:00 am - 9:00 pm and Saturdays 8:00 am - 5:00 pm ET.

Thanks again!

Answered 5 years ago by Member Services




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