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Question DetailsAsked on 4/3/2014

Are supplier required to honor Angies List coupons?

Recently hired Care Heating and Cooling to replace my furnace. They would not honor the 5% off coupon. They said Angies list made a mistake and the coupon should have been for service only. The coupon has been updated on Angies list, but I am out $209 since the furnace cost $4163. Do I have any recourse with Angies list?

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You can contact Member Care on this -

email memberservices@angieslist.com or call 1-888-944-5478 on weekdays from 8 a.m. to 9 p.m. and Saturday from 8 a.m. to 5 p.m. Eastern time.


You could look up your state laws - in most states, unless a coupon or offer as stated is so grossly out of the realm of believability, then a misprint has to be honored. And this is certainly in the reasonable range - they should have honored it if it did not say applicable only to repairs or maintenance work, if only as a customer satisfaction measure if nothing else.


If Member Care does not make good on this or get contractor to, sounds like a good thing to use their dispute resolution process on - I can't imagine that an AL contractor is going to risk a catastrophic review or being dinged by AL for not hoonoring it for $209.

Answered 6 years ago by LCD




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