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Question DetailsAsked on 3/30/2013

Are tuff sheds a good product?

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1 Answer


I would like to say that I have had worse customer services experience but I can’t. Long story short I would never buy or suggest to someone I like to buy a tuff shed. Around every interaction the company tired to mislead or flat-out lie to me. I would have taken them to court but for a $3,000 shed seemed to not be worth the time nor the added grief. After 2 months of emails and phone calls I finally gave up on having my issues corrected. Largest of which they built my shed on my concrete patio and cracked it right down the middle. I was told all concrete cracks and the 3,500 pound shed didn’t cause it. You might be asking why did they build the shed on the patio, well because the measurements the sales person took were wrong and caused them to build it to move it back under the deck…they also damaged the siding when moving the shed back under my deck…GM told me there was no way they caused the damage to the bay window that sits 9 feet over the patio…(Shed was 9 feet tall) if that was the only problem I might have gotten over it but the other all shed is also a pile of boards and nails.

Some items that I find with the quality of my shed and how it was installed:

· The shed leaked within two weeks of being installed and damaged the floor.

· In less than a month I already have two roof shingles come unglued and pop-up

· The large door frame has many sections where the cripple studs don’t even touch the door header

· The large door itself is not level, leaving a large opening into the shed and the doors not to lineup

· Many of the nails holding the plywood didn’t hit the studs ( I found over 78 nails missed their target)

· The newly installed door trap was installed two different ways on the doors

· Because the shed was moved into place after it was put together the shed is not level causing the door to swing shut and flex in the flooring

Do yourself a favor and don’t deal with these people…there are many other companies that can do the job and do it right. I didn’t do my research and I am paying for it.

Answered 6 years ago by rdvl280

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