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Question DetailsAsked on 11/11/2014

Can a provider see who gave them a review?

I just left a review for a contractor who I fear will retaliate. I should have asked this question before I submitted it. Can they see that I submitted it or is it anonymous? If it isn't anonymous then I would like to delete it. My familly's safety is more important than leaving a review. (Note: If this is the case, you need to change it. It's dangerous.)

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Hi,

This is Kyle K from Member Care. Thanks for your question. I'm happy to help!

Reviews may not be submitted anonymously. This is one of the many steps we take to ensure the authenticity and honesty of the feedback we post. When a member shares their service experience with us, the review becomes accessible to members in their chapter. However, we only share the member's name and address with the service provider being reviewed. This way they can attempt to correct any problems that may exist and respond to good and bad reviews. It’s always good to see both sides of the story.

I hope this information help! Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're open weekdays from 8:00 am - 9:00 pm and Saturdays 8:00 am - 5:00 pm ET.

Answered 6 years ago by Member Services




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