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Question DetailsAsked on 2/18/2016

Can vendors purchase subscriptions from Angie's list that allow for the deletion of bad reviews.

A roofing vendor told a coworker of mine that he wasn't a member of Angie's list because he didn't feel all the reviews were available for review. He went on to say that if the provider pays a high enough subscription price to Angie's list that bad reviews of the provider can be deleted by that provider. If this is the case, how do I know I'm hiring someone I can trust?

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If they can, that would be false advertising (because AL has specifically said that cannot be done),fraud and falsification of business records, amongst other things.

Bear in mind a contractor might say something like this because he does not want to be listed on AL for fear of the reviews he will get - he might get a lot of bad reviews that he deserves ! It would be interesting if you checked to see if he is listed on AL, and see what type of ratings and reviews he has - that might be instructive of why he said that.

That said, if a vendor goes out of business (or convinces AL he has) that can result in removal of all the reviews and ratings - then open up business under another name and he has a clean slate. Some contractors make a practice of this - especially some shysters/scammers and storm chasers who make this their operating mode to stay ahead of regulatory and tax agencies.

Answered 4 years ago by LCD

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