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Question DetailsAsked on 7/30/2012

Chicago Exteriors, Inc. - Does anyone have experience with this company regarding insurance restoration for roofing?Thanks

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4 Answers


Always be cautions when hiring a contractor. Always be EXTREMELY cautions when dealing with storm chasers.

I'm a roofing contractor in the Chicago market, and have been since 1998. I have never heard of this company. That's not to say they are not legit, there are thousands of little companies (like mine) around. You mean the one in Addison?

If the Chicago Exterior in Addison, they have had one complaint with the BBB. Not a huge deal, one in a year isn't terrible. We all have our bad days.

The real problem is that they do not appear to be a State of Illinois Licensed Roofing Contractor. To engage in roofing activities without a license is a violation of the law! click on search and verify license, then select roofing contractors, then type in their name or part of their name. I did both and no license comes up. If they are not licensed run, run like the wind!

Here is a link to an article I wrote about how to select and hire a contractor. I encourage you (and everyone) to read it...

I'm assuming you have hail damage? If so, also read this:

If you have any specific questions I would be glad to help you out. I'd also be happy to work with you on this project, but keep in mind in most situations the insurance company is not going to offer enough money to cover our asking price. If you are willing to go into pocket for a job VERY well done, feel free to contact me.

-Thomas 847-729-3496


Answered 8 years ago by ReliableAmericanRoof


Thanks for the quick reply. The roofing license is issued under Expert J Construction Inc, of Elgin, IL which check out w/ the Dept of FPR. Unfortunately, I can not find any feedback on line regarding their work.

Answered 8 years ago by Matakav


Most likely that is their subcontractor. If youa re ok with a company subbing out the work, then there should be no problem. Just keep in mind that the company you contract with is only as good as the subs they hire.

Find out how long each company has been in business. That's going to be of the utmost importance. Anything less than 5 years has something like a 85% failure rate according to the State of Illinois statistics. Knowing storm chasers, it is part of their business plan to close up shop every couple of years or after a major storm event to avoid their warranty obligations. I am not saying this is the practice of Chicago Exteriors, I don't know them. Just giving you some insider information.

Read the links I provided in my previous posting, and good luck.


Answered 8 years ago by ReliableAmericanRoof


I've been in the insurance restoration industry for 11yrs working specifically in the Chicagoland area. I looked up this company as well( they are a competitor in an area we are working) and cannot find a website for them (major red flag). If however a contractor cannot do the work for the Ins Co's $$$, thats also a MAJOR red flag... Your contractor needs to be versed in ins co practices regarding paying, supplemental invoicing, and most importantly, knowing how to read an insurance estimate(scope of damage). Ins co's pay a prorated price for damage upfront and leave recoverable depreciation on the estimate once the contractor has completed the job and provides the Ins co with all required documentation proving so. ANY contractor that tells you the Ins co usually doesn't pay enough to do the work and will be asking you for funds out of pocket on top of the insurance proceeds is not skilled or versed in the insurance restoration...stay away from them. Doing insurance work is not for every contractor, you need to be skilled in and subscribed to Xactimate( an insurance industry software program used for pricing and invoicing) and have training in identifying damage (all of our feild managers are HAAG certified) and dealing with insurance adjusters. Do the research before you choose a contractor, make him show you and explain the damage he is finding before you call in the claim...but most of away as fast as you can from ANY contractor who tells you that insurance companies don't usually pay enough to do the job....NOTHING could be farther from reality than that statement. There are plenty of roofing co's out there and all of them can get up there and give you an estimate to replace your roof/siding/gutters but not every one of them is versed in dealing with insurance claims or will have the skill set needed to get your project fully approved...and not all of us are transient "storm chasers" DO YOUR RESEARCH, ASK FOR not just hire a "roofer" to handle your claim...or you'll end up paying out of pocket (you will have to pay your deductible regardless, it's a state law and any one offering to eat that for you is helping you commit insurance fraud)

Good Luck!

Answered 7 years ago by cewoodford

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