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Question DetailsAsked on 1/30/2014

Does Angie's List help resolve disputes with an Angie's List listed contractors?

I had roof installed by a contractor listed within the Angie's List directory. There is a potential problem with the installation and the contractor is not being at all responsive.

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Hi, this is Meranda with Angie's List.


The short answer is that, yes, absolutely, we want to help members mediate any dispute with a contractor, especially if you found them on the List. We have an entire Complaint Resolution team who specialize in this and go to bat every day for consumers.


Your first step here is to submit a review. After filing a negative review, you will be given the option to engage in the Complaint Resolution Process. Companies that don't respond at that stage could be placed in the Penalty Box, and that includes being excluded from member searches.


If you have any questions or need help filing the review, please call us at 1-888-944-5478 between Mon-Fri: 8:30am – 8:15pm and 
Sat: 8:30am – 3:00pm ET


Thanks!

Answered 5 years ago by Meranda




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