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Question DetailsAsked on 7/16/2013

Does all vinyl sheet flooring need to be rolled with an industrial roller?

My parents had new vinyl put in by a contractor on Angie's List. He did not use a roller. Within 3 days there were large air bubbles in the flooring. He came back and used a BAKER'S rolling pin on the floor. Within 3 days, the air bubbles were back and adhesive was seeping through the seams. My parents were just sick, had my brother use the rolling pin again--same deal, air bubbles appeared. We had 2 other flooring professionals look at the job and said the wrong adhesive was used. When we contacted our contractor, he said it was my parents fault because they waited more than 3 days to contact him about the reappearance of air bubbles. He wants my parents to buy new flooring and he will install for "free". Has anyone ever heard of such nonsense?

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Unfortunately, I have heard of such nonsense. This definitely sounds like one of the following things -

1) this was a self-adhesive flooring but he put down regular adhesive and did not peel the plastic sheet off the back of the vinyl, so the adhesive had nothing to bond to (not that it would have bonded right in that case anyway),

2) wrong adhesive, like a linoleum or asphalt tile or plastic baseboard adhesive used with vinyl

3) or it was a two-component adhesive but he did not mix it enough, so it never set

4) the adhesive had frozen in the can, so could not cure properly

5) the adhesive had partly dried out in the can, so he mixed some kind of solvent with it to try to rescue it, and ended up with a chemistry that will not dry properly ever

6) the adhesive was a contact cement type (which is commonly the case) that is supposed to surface-dry on both surfaces before placing them in contact. If put in contact before surface drying, it will take weeks to dry, and will not bond correctly ever.

I would guess one of the latter five

Either way, definitely HIS problem to fix - he should pull it up, clean off the adhesive from both surfaces, and start over. It is possible that the still-liquid adhesive has damaged the back of the vinyl, so personally I would demand that he peel up and dispose of the vinyl, clean the gooey or liquid adhesive off the underlying surface, give ALL my money back, and I would then go to another contractor who knows what he is doing for the installation.. Certainly not your parents fault, and the fact the adhesive is still liquid enough to ooze out indicates something is wrong with the adhesive.

Angie's List customer service will help you with this issue if he does not go along with this plan.

Answered 6 years ago by LCD




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