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Question DetailsAsked on 11/7/2015

Freon leak in a less-than-a-year-old central air unit. Is this common?

This is a NuTone system--furnace and AC unit. AC unit is on the roof of a condominium building. We bought the system for $4,995 in November 2014 and were promised it would be more efficient than previous system,, yet our July bill this year was twice as much as last year's. It was also considerably more than our neighbor's, who was here in Dunedin, Florida, during that month while we were away, with our thermostat set at 80 degrees. (Last year during the same month, it was set at 78.) I'm thinking the unit should be replaced rather than repaired, but I'm a novice on the subject, so I'll appreciate any advice offered. Thank you.

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2 Answers


Not common, but happens - usually due to a bad connection during installation but the gradual leakage is not noticed for some time if it is real slow.

I would have it diagnosed - and check your warranties first, both manufacturer and installer, because it might be under warranty.

The most expensive parts of the system hopefully have at least a one year warranty (though usually parts only), and a connection leak is not real expensive to fix - so I would find out what the probloem is FIRST, then look at cost issues - but generally replacing a one-year old unit would not be the normal response.

BTW - if they promised IN WRITING that this unit would be more efficient, you may have a claim for the increased power bills, depending on how consistent your bills have been over the years.

Answered 4 years ago by LCD


Not likely that they will replace it, don't blame that on the AC Contractor,he didn't make near enough to buy a new system, and the manufacter won't give it to him, except in a rare case.

Now if you bought from a Carrier Factory Authorized Dealer, the manufacturer would replace it in the first year.

Plus it may be the contractors fault or the manufacturers,depending on where the leak was found.

Low on refrigerant will raise your operating cost, or it may be anothyer issue, like undersized or leaking air ducts, common in Florida.


Answered 4 years ago by BayAreaAC

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