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Question DetailsAsked on 5/17/2015

Freon leaks from the indoor coil, but the unit door cannot open. How to check and fix the leaking?

Our A/C is four years old, the parts are still under warranty. The air conditioner couldn't cool down last year, had the installer checked and was told the Freon leaked from a loose screw-cap outside door,and charged 4 LB Freon and service fee. This year the air conditioner blows warm air again, we want second opinion and call another two companies to check, both of the service men said the Freon leaking from indoor coil, but the units were installed wrong way (the door faces the concrete wall, very narrow space left), they could not open to check and repair.

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2 Answers


You should go back to the Builder, Ac contractor and possibly the Local Building Department, they should not have allowed this to happen. While it's is being repaired, this issue should be corrected!


Answered 5 years ago by BayAreaAC


As BayAreaAc says - a definite and obvious snafu by the original installer - and if you talk to the original contractor and he will not make it right, talking to the building inspector about it might get him to jerk the contractor's chain to make it right - contractors do not like it when a building inspector talks to him about a poorly done previous job, but they realize that if they do not make it right then that inspector is likely to take a MUCH closer look at their future work, and there are always things he can find wrong and require to be redone. Assuming the inspector is not in the contractor or union's pocket, of course.

However, this is a classic case of whether you trust the original installer to make it right, or will he just screw it up again ? The loose screw outside the cabintt door would have been his company's work - and those screws do not (if sealed correctly) work themselves loose. Also, sounds like maybe he found a small leak there (and likely a small one if it was loose, which probably means thread sealer was not used on it), but may not have looked at the evaporator and found the main leak.

The evaporator leak - if the evaporator itself is leaking, then it should be replaceable by the manufacturer under warranty, but of course you almost always pay the several hundred $ labor to replace it - rarely is labor included. It is also possible that the installation is where the leak occurred - bad soldering or such, and that the evaporator itself is OK but the original contractor left a leaking joint, which would not be covered under manufacturer warranty.

And of course, sounds like an appropriate time to do a review on the original installer - for the screw leak which is a minor thing, but also for not finding the evaporator leak and for his company for the backwards cabinet door. Makes you wonder how he put it in in the first place - must be a drop-over cabinet- might not even have been bolted down to0 the base - could just be sitting there.

Answered 5 years ago by LCD

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