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Question DetailsAsked on 7/31/2013

General contractor damage to home?

Here's the scenario - a contractor who is licensed and insured damages your property while doing other work in your home (dents your almost new refrigerator, for example). When called on it, he offers to replace the unit. He then tells you that he will be taking the old fridge in return for the new one. Is that usually how the process works? I've been able to find nothing after surfing the web....

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If he gives you a new equivalent one (that you accept as equivalent) then the old one is his - he has "replaced" it - what he does with it is his business - he will probably sell it to a used appliance store, or offer it some homeowner as a slightly used one cheaper than a new one. He would also justified in asking for the original receipt (with your credit card number blacked out) and instruction manual, warranty, etc. - everything that came with it originally.

Of course, he should also give you the same type of proof of purchase and manuals for the new one, so you can activate the warranty.

If you had bought a supplemental warranty on the old one, you could get a partial refund on it or transfer it (if same brand) to the new one, if you can, unless he want to take that too and pay for the same length supplemental warranty onthe new one.

Answered 6 years ago by LCD




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