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Question DetailsAsked on 3/16/2013

Has anybody else used Alpine Orthopedic and Spine located in Spokane Wa? Dr Schmitz did my surgery. Probably not the best choice.

My back pain is pretty much gone but my foot is cold now. My eyes got scratched somehow while I was out during surgery and my hands (knuckles) and cheekbones were bleeding when I woke up. My eyes hurt so bad it made the back surgery seem like a walk in the park. You might want to find help somewhere else! I still do not know what else may be wrong with me as a result of Dr Schmitz, and his "help". We'll see.

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2 Answers

1
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Dr. Schmitz is not a very good doctor. He got some crudentials taken away at HOLY FAMILY HOSPITAL. Not sure if that settled or not. He CAN NOT do major surgery at that hospital at all. He got fired from an urgent care also two years ago almost because he did not tell them about the law suit with Holy family. A few patients have died under his care. One day, his devil will catch up with him. He is not a good trustworthy surgeon at all!! Sorry to hear what happened to you!

Source: A person that worked for Holy Family

Answered 5 years ago by Lovesummer

0
Votes

I am going to have to say, this office does not even deserve one star after the experience I have had with them.

The office was aware that I was driving 5 hours to my 11:30 AM appointment that we scheduled over a week prior to that. The day before my appointment, at 5 PM they called and asked if I could change it to 8:30 AM. I said yes, I will head there tonight and stay in town if that is what you need me to do.

I arrived at 8:25 AM, after checking in, they put me back in a room around 9 AM. The nurse was complete with my vitals and questions by 9:15 AM. She told me the doctor would be in shortly. At 10:15 I walked out of my room and said, I have to leave her soon, I now have obligations this afternoon. The nurse, Michelle, made a rude comment about my time issue. I responded with, “you guys are the ones that changed my schedule from 11:30 to 8:30”; she said “I didn’t do it, I have nothing to do with scheduling.”

The surgeon arrived in my room at about 10:30 AM, he was sorry, he had been on the phone. I will have to say, he did a great job explaining things to me and what my options are. It is so sad that there is no way you could trust putting your life (spine surgery) in a person's hands that runs such a dysfunctional office and rude staff.

I finally left the building at 11:00 AM, 30-minutes prior to my original appointment.

Because of the time it takes my insurance to approve things, I like to follow up with my needed appointments and make sure things are done promptly. Three or four days had gone by; there had not been a request put into my insurance from Alpine. I called them, left a voicemail asking why the request had not been sent in. One day later, I got a call back from one of the office staff, letting me know it would probably be a few weeks before they could get to that done. They said that they are very backed up, and the person who handles this is leaving town. I then asked her to, please fax all of the information to my Primary Care Physician. She told me that she would take care of that.

A few days past, I was told they never faxed it. I called Alpine and left a voicemail with two different people. The next day I received a voicemail from Renee, it was so rude and unprofessional it made me sick to my stomach. She did inform me in her rude manner that she would fax it.

Week three, my PCF office called them, they informed her in their rude and unprofessional way, they did fax it, but the client (me) calls here every day and is very demanding.

Not only would I not trust my life in these people’s hands, they should not be allowed to do in business.

Source: Past patients

Answered 4 years ago by Guest_9409475




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