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Question DetailsAsked on 10/17/2015

Have a water heater problem. The pilot stays on, unless it kicks in to heat. 10 min later it shuts off before hot

Whirlpool BFG2F4040S3PV. There's a small reset button on the bottom, that trips. I reset the button. Relight the pilot, which stays on fine. Then I turn it back to ON and set the temperature. The water heater starts up and begins to heat. about 10 minutes later, the water heater shuts off. The pilot is out. The reset button is tripped. It happens before the water gets hot enough for a shower.

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1 Answer


Looks like this is the manual for your heater, see troubleshooting section at back -

The reset button is a thermal protector - so if it is tripping out either it is defective (possble, not likely) or your combustion chamber is getting too hot - due to overfeeding of gas, obstructed exhaust, or inadequate combustion airflow.

Get a Heating and A/C technician or a Plumber (usually plumber with this type unit) out to look at it - and I would not keep trying to restart it because it is telling you something is getting too hot, which can be dangerous.

Answered 5 years ago by LCD

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