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Question DetailsAsked on 11/25/2014

How do I get to my Auburndale, Fla. location to find a psychiatrist?

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2 Answers


Go to Search the List and near the top you will see a box called Location, where you put in your city name or zip you want to look in - assuming you have an account that allows nationwide access, which it sounds like.

If you have a single-area Basic or Classic account then your search area is limited to about 50-100 miles from your membership address, which search radius you can adjust in your box - but you cannot search outside that area without buying a second area or a nationwide membership.

Also, Health area providers are a separate list that you have to sign up for and pay something like $10-15 more for if you have a Basic or Classic membership, which come only with Home IMporvement, Services, and I think Auto and Pets but NOT Health categories. Since you are looking for a health provider, that may be your issue - to add Health, when signed in go to the Manage My Account pulldown at Accounts at the upper right of the page to add it to your membership.

Answered 5 years ago by LCD



This is Kelly M. in Member Care. I'm happy to help!

If you’ve added a second chapter through our Add Another City feature, you can switch to searching this area by using the "Location" search bar. Click on the down-pointing arrow to select the appropriate address. If the address is not on your list of saved locations yet, click on the "Add New Location" option to save the address as one of your favorites.

If you would like more help through this forum, please let us know. You can respond to this thread or submit a new Answers post. You can also reach us at 1-866-783-2980. We're open weekdays from 8:00 am - 9:00 pm and Saturdays 8:00 am - 5:00 pm ET.

Thanks for your question, and have a good day!

Answered 5 years ago by Member Services

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