Ask Your Question

Angie's List Answers is the trusted spot to ask home improvement and health questions and get answers from service companies, health providers and consumers. For ratings and reviews on companies in your area, search Angie's List.

Top 30 Days Experts
Rank Leader Points*
1 kstreett 240
2 Guest_9020487 110
3 Guest_9190926 105
4 GoldenKid 100
5 ahowell 95
6 KnowledgeBase 95
7 skbloom 80
8 Guest_98024861 70
9 Guest_9311297 70
10 Guest_9400529 70

*Updates every 4 hours

Browse Projects By Category

Question DetailsAsked on 2/18/2020

How much (and how) do I ask for compensation for a 3x botched installation that took over a year to be completed?

Ordered a new front door/side light through a big box hardware retailer last spring. The order was mysteriously delayed, reordered later and when it arrived was heavily damaged. I got the company's home office involved who's handled my case since. After all the damages were assessed it was decided best they reorder the entire thing which showed up months later damaged (during shipping we assume) in essentially the same way! Now it's a year since my first ordering and the 3rd order is about to arrive. If it is in good condition and is installed I'll finally have what I ordered-but only after tons of delays and follow-up. I'm not the type to bellyache about being wronged (I've done my time in retail back in the day-I understand things happen). Everyone I know says I should be compensated. Part of me agrees to a point-I've emailed, phoned, submitted pictures/notes, and made numerous visits to the local store to follow up on this issue. Any advice-$ amount or otherwise to ask for?

Do you have the same question? Follow this Question

This question has not yet been answered.

Related Questions

Terms Of Use
Privacy Policy