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Question DetailsAsked on 5/5/2014

How can I get a copy of the Big Deal agreement I signed/paid for (Nest Expressions). Non-refundable? Explain

If I can't get the work done, can the $99 be a credit if the business agrees to apply it to something else?

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1 Answer

Voted Best Answer

Hello, this is Kyle K from the Member Care Department.

Big Deals can be refunded as long as no work has been started. If you run into any problems after the project's begun, we can work with you and the business to resolve the issue. Keep in mind that companies must be well rated on the List to participate in the Big Deal program. They know members are likely to report on them once work is done.

Please let me know if there's any other assistance or info I can provide. You can respond in line to this Q&A thread by submitting a new answer. You can also reach us at or toll-free at 1-866-783-2980 to speak with a live representative. Our call center hours are Monday through Friday 8:30 am-8:15 pm Eastern Time or Saturday from 8:30 am-3:00 pm ET.

Thanks for writing! - Kyle K

Answered 5 years ago by Member Services


Yes, I would like to get a refund. No work has been started. What do I have to do to get the refund to my credit card?

Jeanette Blackston


Answered 5 years ago by Guest_9361763

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