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Question DetailsAsked on 12/12/2017

How do I file a complain against a roofing contractor

He never responded to me that my roof was fix or never came out to fix the damage on to my ceiling in my bedroom from the leaking roof

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1 Answer


If you did not pay anything (other than maybe for an initial inspection only, if he performed one) then I would (assuming you figure he is a lost cause) just contact him and tell him that due to him not showing up to do the work you are terminating the work order. If you had a formal written contract, assuming this has been a few days or more past when he said he would show up, then send a written/typed letter, dated and signed, stating the same thing.
If there was no promise (verbal or in contract) on when he would be out to do it, tht makes it a bit tougher - especially if this is for a total reroof rather than just a leak repair.
If you paid a deposit you need back, demand that in the letter too. If he refuses to refund any unearned depsoit, then you can call his Bond - getting your money back from the bonding company. You say ceiling repair too - sounds like this was a General Contractor not a roofer, because I have never heard of a roofer who repairs ceilings damaged by leakage. The contractor should also remove/dry out any saturated insulation and dry out any wood upthere that is wet before putting insulation back in. Normally not worth trying to dry insulation unless batting and it is nice sunny conditions - usually just tossed and replaced with new, and certainly so if a shredded foam or cellulose product or such. If this was a contractor you obtained through Angies List and you are a full-price member or got it through an Angies List Deal or Coupon, then you could also contact member services about making it good for you through their guarantee program. Otherwise, you can post a review, using Write A Review at the right end of the green banner bar above, to warn other users about this contractor.

Answered 2 years ago by LCD

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