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Question DetailsAsked on 6/26/2012

How can I know how reliable a contractor is?

Is there any general review site about contractors in the US?

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2 Answers


No site exists to rate contractors other than the Better Business Bureau. Furthermore the BBB has a service called binding arbitration and some business have signed up for it. What it offers is a way for a homeowner to ask a nuetral third party ie an arbitator if there claim is valid, the company gets to state their side as well, The rulings are binding on the BBB member IF they have agreed ahead of time to binding arbitatration. So you want a way to winnow down the field use that tool, or

Interview the contractor an ask for references and call them. Any good contractor that has been in business a while has them, I offer from 70 to 250 in different markets. DO NOT give deposits unless it is called for, ie custom drapes not out of line to advance 50%, roofing 100% payable to the crew on complition or if you a skeptic 1/2 on start with shingles on roof and balance within 3 days when your roofing inspector signs off on job,, You get the idea. The lowest bid is not necesarily the best, use common sense. The bigger the job the more careful you need to be but even gutter cleaning at $100 a pop can be a scam with man not completely cleaning out the gutters and you ending up with a reoccuring problem.

Remember Angie's List has a member rating system on your experiences with company's as well.

Jim Casper

Heartland Exteriors


Answered 8 years ago by jccasper


Contact your local Home Builders Association and ask if the contractor is a member. Unreliable contractors do not pay the extra $400-$600/year to join trade associations.

Also ask for references and drive by the properties to get an idea.

Ask others in your community or church for references.

Make sure they provide a contractor or warranty and review it prior to renovations.

I hope that helps.

Source:  [ Link Not Allowed ]

Answered 8 years ago by osensnolf

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