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Question DetailsAsked on 2/5/2016

How often Is Angie's list updated and is it Still a "goto" site to find contractors?

Just wondering if this site is still up to date on all aspects of contractors...Some confused me as they had a lot of f's and their rating still like a B...and if they are "bad" why are they still on this site?..sorry just new here...

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It is "updated" constantly (on business days) - they are adding coverage areas all the time, and new listings for vendors are put on the site by members and others constantly - and ratings and reviews are updated as customers do new Reviews, so how "up to date" a particular company listing and ratings are really depends on how many people are using and reviewing them. A large company, especially one pushing its Angies List presence with advertising, might have updates every few days with new reviews - a small company who has a poor overall rating (and hence attracts few AL customers) might get so few current reviews that after a couple of years with less than - I think the number is 2 or 3 - new reviews, it can be dropped from the search results.

The A's and F's thing is prevalent in service type review sites - some people love the vendor, others hate the same vendor - and there is a psychiatric term for it in advertising which does not come to mind at the moment, but most customer comments tend to be either very good or very bad - the in-between mediocre comments tend not to be posted because the individual does not feel strongly enough about it to post a review. What you want to do is look at vendors with good A or maybe B) overall ratings, THEN look at the reviews for consistent red flags.

Answered 4 years ago by LCD

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