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Question DetailsAsked on 10/9/2014

How does a contractor get on the list initially? I found an unrated contractor on list since 2012.

How does a contractor get on the list initially? RLR Masonry claims to be on Angie's List since 2012, but they have no reviews. How did you decide to add them?

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2 Answers


A contractor/vendor can provide their info and get a free listing on AL - so presumably they listed themselves but no one has reviewed them yet.

Answered 5 years ago by LCD



This is Kelly M. in Member Care. I'm happy to help!

There are a couple of ways in which a service provider can be listed and not have a rating. Angie’s List members can request that we do additional research if our List lacks information in a category for their area. We have a Local Research Team that will gather information from various sources including the Better Business Bureau to make sure that no complaints exist before adding the service providers’ information to our database. A service provider can also set up a free profile to have their business or service listed with us. In both cases, the provider will not have any reports or grades until a member actually submits a review.

Many of our members appreciate that they can use Angie's List to see not only what is recommended in their area but also all that is available. This way they don't need to supplement their searching on Angie's List with searching on other listings or with the phonebook. This can be especially helpful for categories where we simply do not receive many reviews for local providers, so there might not be many recommended ones.

If you would like information on additional providers through this forum, please let us know. You can respond to this thread or submit a new Answers post. You can also reach us at

Thanks for your question, and have a great day!

Answered 5 years ago by Member Services

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