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Question DetailsAsked on 7/12/2012

How are grades determined?

You give letter grades for businesses. How are they determined? Do you only use recent reports or do you use all reports? What does an 'A' mean relative to a 'B'?

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2 Answers

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Great question!

A service or health professional is graded on the List only after a member submits a report and grades about their experience. Companies and health professionals can not pay to be put on the List, nor are they allowed to submit grades on themselves.

Companies are graded cumulatively in two ways. The overall grades are based on the average of all reviews submitted. The recent grades are based on the average of recent member reviewsHope this helps.

Source: 

Answered 7 years ago by Mikel

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If you see Angie's List refer to a grade as an "overall" grade, then that is an accumulation of every grade on every report in every category over all time for that business.

But, for the most part, on Angie's List, you will see a business's grade for a specific category, like Plumbing or Electrical. If you see a business's category grade, that only takes into account Recent Reviews for just that category. Angie's List currently defines a "recent" review as one submitted within the last 3 years.

Check out the link below, if you are a member.

Source: http://support.angieslist.com/app/ans...

Answered 7 years ago by awhale




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