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Question DetailsAsked on 4/21/2013

How does your money back guarantee work? I paid for a year and then found you apparently don't cover my area,

Angie's list's GUARANTEE was my deciding factor after a trial search showed results near my home. I subscribed and then none of the results from that trial search were in the actual search results. I was duped in to subscribing with false search results.

Then I went to find out how to take advantage of the GUARANTEE and have found nothing of help.

Not dealing well with this question only hurts Angie's List in addition to leaving us unserved to seek real answers elsewhere, and the only way I know how to get a real answer is to share the whole story and then ask the question.

So, how do I get my money back? You've got my entire story so providing an answer like "Great question! There are a lot of variables, but we always try to be as fair as possible." will not be an answer, and wasn't when provided to the last asker. I have been totally turned off to Angie's List by this.

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I'm sorry to hear that the Angie's List membership isn't working out for you. Annual memberships to Angie's list are backed by our 110% satisfaction guarantee. You can receive a full refund, plus 10% as a thank-you for giving us a try any time during your first year. (Sorry, no refunds for monthly memberships.)


To get your 110% satisfaction guarantee refund please use this form to contact us directly, call 1-888-888-5478 or email memberservices@angieslist.com.

Source: http://support.angieslist.com/app/ans...

Answered 7 years ago by JP




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