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Question DetailsAsked on 6/13/2013

How is payment made for high dollar "Deals"?

I get offered "deals" for services I might use but the price involved can be several thousands of dollars. Is advance payment requited to get these deals? It doesn't seem right to commit so much money when I haven't met a company rep or had them review the job requirements. Is a deposit adequate to get the deal, with the understanding that the deposit will be refunded if I don't elect to use the service provider? Obviously, payment in full of the deal amount would be made when the job was completefd.

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Hello, this is Kiel from Angie's List. Payment for Big Deals is to be made in full at the time of purchase. In circumstances where the provider cannot do the work or the Deal needs to be refunded, this can be done by contacting our call center at 1-888-944-5478. You can also contact our call center to gather more information on a particular deal and payment requirements.


Call center hours:

Mon-Fri: 8:30am – 8:15pm ET
Sat: 8:30am – 3:00pm ET

Thanks so much!

Answered 7 years ago by KielH




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