Ask Your Question

Angie's List Answers is the trusted spot to ask home improvement and health questions and get answers from service companies, health providers and consumers. For ratings and reviews on companies in your area, search Angie's List.

Top 30 Days Experts
Rank Leader Points*
1 kstreett 240
2 Guest_9020487 110
3 Guest_9190926 105
4 GoldenKid 100
5 ahowell 95
6 KnowledgeBase 95
7 skbloom 80
8 Guest_98024861 70
9 Guest_9311297 70
10 Guest_9400529 70

*Updates every 4 hours

Browse Projects By Category

Question DetailsAsked on 12/2/2015

How smart is it to go along with your insurance adjuster's choice of auto body workshop?

I was involved in an accident and now my insurance company has assigned an adjuster for me. I wanted to take my car to the toyota dealership place to get estimate and fix it but I was told my the adjuster that the dealership is not in their affiliated list! So is it good to go where he recommends?

Do you have the same question? Follow this Question

1 Answer


Normally they will accept the adjuster's estimate as full payment, so makes it simple.

Normally, there is nothing in auto insurance contracts (as opposed to medical) about having to accept someone on their affiliated list - so I would insist on original equipment replacement, ESPECIALLY if car is still under warranty.

Also - many dealers do not actually do body work themselves - you could find out who they use and suggest that one and OEM parts, which should make it easier in the event of any future car warranty claim - though if under warranty I would personally raise a fuss and demand OEM parts and dealer repair.

You can certainly have the dealer give an estimate too - might be they will also accept rthe adjuster's estimate as full payment, or talk him up to a price they will accept.

One other possibility if the two cannot come together - getting a cash payment from the insurance company for the adjusted amount, and paying up to have the dealer do the repair - commonly they will negotiate a lower price to let you make that work even if they will not come down to the adjuster's estimate if they cannot get him to come up - usually meet somewhere near the middle.

Answered 4 years ago by LCD

Related Questions

Terms Of Use
Privacy Policy