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Question DetailsAsked on 6/28/2014

I cancelled my membership long ago and find my email and password still registered Why?

I recently purchased a reduced membership will this be honored if I ever get the chance to sign on with the reported invalid web address?

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Voted Best Answer

Hello, this is Kyle K from the Member Care Department.

I apologize for my delay and for any confusion. The expired account associated with your email address is still available in the event you would like to renew your account. As it seems you actually just purchased an entirely new membership, we would be more than happy to update your account so that it reflects the correct email address. Give us a call at 888-944-5478 to speak with a specialist.

Thanks for writing! - Kyle K

Answered 5 years ago by Member Services

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