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Question DetailsAsked on 3/30/2015

I still have not been contacted by a "Big Deal" contractor. Can I get my money back, or can Angie's List prod them?

On-Site Detailing should have contacted me by now to schedule a detailing of my car. No one has called me yet. Angie's List even emailed me to ask me if anyone had, and I replied "no," but still nothing. Will I get my money back if they never come through? This isn't helping them get a good review...

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Hi,

This is James W. in Member Care. I'm happy to help!

I apologize for any difficulty scheduling and redeeming that Deal. All Big Deals come with a 30 Day Refund Guarantee. This Deal was purchased on March 20th of 2015, so you still have plenty of time to request a refund. However, I have forwarded this information to our Big Deal team. They will reach out to the provider on your behalf and attempt to schedule the work for you. A Big Deal Specialist will follow up with you directly to your contact info on file.

Please let me know if I can be of any further assistance. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help!

Answered 4 years ago by Member Services




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