Ask Your Question

Angie's List Answers is the trusted spot to ask home improvement and health questions and get answers from service companies, health providers and consumers. For ratings and reviews on companies in your area, search Angie's List.

Top 30 Days Experts
Rank Leader Points*
1 kstreett 240
2 Guest_9020487 110
3 Guest_9190926 105
4 GoldenKid 100
5 ahowell 95
6 KnowledgeBase 95
7 skbloom 80
8 Guest_98024861 70
9 Guest_9311297 70
10 Guest_9400529 70

*Updates every 4 hours

Browse Projects By Category

Question DetailsAsked on 3/30/2015

I still have not been contacted by a "Big Deal" contractor. Can I get my money back, or can Angie's List prod them?

On-Site Detailing should have contacted me by now to schedule a detailing of my car. No one has called me yet. Angie's List even emailed me to ask me if anyone had, and I replied "no," but still nothing. Will I get my money back if they never come through? This isn't helping them get a good review...

Do you have the same question? Follow this Question

1 Answer



This is James W. in Member Care. I'm happy to help!

I apologize for any difficulty scheduling and redeeming that Deal. All Big Deals come with a 30 Day Refund Guarantee. This Deal was purchased on March 20th of 2015, so you still have plenty of time to request a refund. However, I have forwarded this information to our Big Deal team. They will reach out to the provider on your behalf and attempt to schedule the work for you. A Big Deal Specialist will follow up with you directly to your contact info on file.

Please let me know if I can be of any further assistance. You can respond to this thread or submit a new Answers post. You can also reach us at We're happy to help!

Answered 5 years ago by Member Services

Related Questions

Terms Of Use
Privacy Policy