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Question DetailsAsked on 1/24/2016

I feel I may have been overcharged for a purchase made directly from a company I bought a deal for.

I bought a deal to have my air ducts cleaned. Once here, the owner of the company kept suggesting I buy an air-purifying system. However, he never wants "to pressure his Angie's List customers" because he wants that A rating. He told me the system usually runs $1200, but that he could sell it to me for $600 since he got a good deal from his retailer. All research I've done online since show that this system costs $95.99 to $157.68 depending on the site. Does Angie's List provide any kind of assistance in dealing with matters such as this?

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wow - for $95-158 I can't imagine this is much of an air purifying system if indeed more than a scam - decent in-line duct mounted systems for allergen treatment and higher filtration efficiency (beyond just a higher MERV rating) commonly run at least $500 and commonly close to or above $1000 for a high-efficiency filtration system with in-duct UV light/ozone treatment.

Without more info not much more I can say, but when a contractor offers you half off something, unless you know for a fact (and he convincingly documents it) that he is giving you a severe discount because of say special ordered materials that another client turned away or defaulted on (though even that type of deal is a common scam in and of itself), that is a big red flag that you may be looking at a scam.

Contact member services about your concerns - and I sure would not buy it under the conditions you stated, because it does not even sound like a professional quality system to me.

Answered 4 years ago by LCD

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