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Question DetailsAsked on 10/9/2014

I live in Murrieta,CA. But somehow I was assigned to LA area.How can I get that changed ASAP?

I am in Riverside county (Murrieta) but all the listings I get are in LA , Ventura, and other ares that are too far for a company to drive. I need referrals closer to home. I have already wasted 1 yr membership because no one would drive this far. Please help as I am in need of several services at this time.

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Voted Best Answer


This is Kyle K from Member Care. I'm happy to help!

I apologize for any confusion caused, but Murrieta is associated with our Los Angeles chapter. Our memberships are broken down by chapter, and these are named after the major city or metropolitan area included in them. When you join with a Basic membership, though, you get access to all information for any zip code within your chapter. These also cover a large area, typically with a radius of 50 to 100 miles.

To find the closest providers, use our Refine Your Search options. These are along the left hand side of the page after you've made a search. Here you can select miles from your home to narrow down the search results to those closest to you. You can also re-sort by selecting "Distance: Min to Max" from the drop down menu above the results.

You can find more information and helpful pictures about these options here.

Note that we are testing a new layout at the website, so some members will have the search filters display above results. The map view will also appear automatically so you can see where providers are and those who have done work in your area.

I hope this information help! Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at We're open weekdays from 8:00 am - 9:00 pm and Saturdays 8:00 am - 5:00 pm ET.

Answered 5 years ago by Member Services

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