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Question DetailsAsked on 5/16/2017

I paid 1265.00 for two torsion springs, a drum and rollers installed. Was I overcharged?

My garage door spring broke, the repair company replaced both springs with torsion springs,
A new drum and rollers. The price was 1265.00. Was I overcharged?

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3 Answers


Assuming you mean a normal panel rollup door, not a metal coil up door which coils up into a round coil or corrugated metal around a drum like this photo -

then I would say yes because that cost is getting into the range of a totally new door (without new opener). However, you said "new drum" - which is the common name for a coil type door center drum, so if that is the case then maybe or maybe not high depending on size of door and your locale.

For normal rollup panel type door (where it "rolls" up on the track to a horizontal overhead position when open) commonly a couple to few hundred $ to replace the two springs - around $100 to maybe 200 additional to replace ALL rollers. The "drum" - not sure what you mean by that - if you mean just the center disc with bearing which the springs hook into then unless a lot of effort was needed to remove the axle to replace that part (usually just requires sliding the axle shaft to the side 6-12 inches so no big thing - but could require some disassembly if a one-piece shaft) then I would say you paid quite a bit too much.

Here are links to a few previous similar questions about spring and roller replacement:

Answered 3 years ago by LCD


It is a 2 car wood garage door on my single family home.

is that to much?

Answered 3 years ago by Hatten


Assuming you have a panel door like these photos -

Then my response should put you in the ballpark - probably $200-350 for most doors with enough room to slide the axle a foot or two sideways on each side to get the new springs in (including the new rollers), and maybe more like $500 with unusual layout or where the axle(s) actually had to be removed to get the torsion springs off them (they wrap around the shaft).

So I would say probably yeah - if that is all that was done, I would say significant overpayment, because around here you can get a brand new 2-car garage door in wood or fiberglass for about $1200-1500 installed (replacement, where one was before, not including any work or replacement on the opener). And this is in a higher-end cost area - not SFO or NYC, but more than most of the country. More like $1500-2000 for highly insulated or steel panels.

Answered 3 years ago by LCD

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